eComms

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Voice/SIP

Enterprise voice – leading Australian VOIP provider

More talk, less fuss

eComms introduces SIP2.0, a powerful enterprise voice product that offers a next-gen communication solution for Australian businesses. Whether you need 1 or 1000 channel configurations, SIP2.0 will leverage and optimise your new or existing phone system, PBX or virtual PBX. Secure, reliable and resilient voice that scales with your business.
Let’s talk enterprise voice

Technical Info

Enterprise voice that never goes down

With redundant infrastructure in six locations across Australia (two each in Brisbane, Sydney and Melbourne), our network has dual+ carrier interconnects in each location, from each carrier – giving you an incredibly resilient core network for voice can’t go down.

Complete service

Access standards-compliant SIP trunks, enabling the use of SIP/IP/RTP for connection from your premises via PBX, phone systems, or data centre hosted PBX systems to the PSTN network rather than traditional ISDN/PSTN connectivity

Better connection

Built on modern IP-based architecture, SIP2.0 doesn’t carry any “legacy” systems and requirements – such as switched infrastructure that many carrier services come from. You get increased resiliency and reliability in your system while maintaining flexibility and the ability to configure as you need

Carrier diversity

We provide automated testing of all ports from all major carriers – enabling the identification of any post-port issues. You get accessibility to Telstra, Optus, Vocus/iPrimus, AAPT/TPG, and Symbio networks

Flexibility

SIP2.0 can support a range of end PBX configuration requirements, such as dial plans, SIP transports, encryption, QoS, and codecs to suit your business

Our Network

Take charge of your voice technology

We have our own secure, globally connected Next Generation Network that has been built to outclass.

We watch – so you don’t have to

We monitor our core network 24/7, and your services will be proactively monitored for maximum reliability and uptime.

We think ahead – so you can plan with confidence

As you grow, we’ve got you covered. We’re an nbn™ direct service provider, and we buy access from all Tier 1 carriers, so you’ll never be hamstrung by just one carrier. We can provide you with the best possible options every time you add a new site.

We combine services – so you only deal with one telco partner

We are one of the few Australian telecommunications providers that combine internet/data, phone and voice. By unifying your business communication services with one provider, we’ll give you a more reliable, more robust, and faster network, which is a must in the modern work world.

We transition you – so you don’t have to deal with a mish-mash of legacy architecture

We help you cancel out your tech debt by offering streamlined IP Voice solutions – consolidating your TDM, Copper and Switched Networks into one modern set-up.
Internet/Data PBX, PSTN, SIP, VoIP, ISDN & Inbound solutions...

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Business Phone Systems nbn™​, ADSL, SHDSL, Fibre Ethernet, Wireless, MPLS & SD-WAN...

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Cloud Services IaaS, Cloud servers, firewalls, backup & hosting...

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One Partner

Resilient, unified enterprise voice, data and phones

Only a few Australian telcos merge data/internet, voice and phone under a single provider – and we’re one of them. Make the complex simple and only deal with one trusted partner.

Customised, unified, and supported 24/7

When you unify your communications technology with us, you’ll see a tangible difference in your telco experience. No avoidable downtime, frustrating finger-pointing and painful excuse-making when something goes wrong. With everything under the management of a single trusted partner, we have deeper access and control to resolve your problem faster – keeping your business up and online more consistently.

Your Experience

Flexible deployment, unmatched support

Public (Internet)

Access SIP2.0 from any third-party internet connectivity, including nbn™ and Symmetrical Services.
OR

Private (MPLS or dedicated link)

Access SIP2.0 through private connectivity using an MPLS or dedicated data service.

Supercharged design and support

  • Network architecture and design are our superpowers. We’ll consult on what’s the best solution for you while considering all aspects of your technology stack, data, security and voice requirements.

  • Once you’re set up, our network operations centre, engineers, support, and technical teams are in Melbourne and ready to help – whenever you need (and we won’t rest until your issue is 100% resolved).

Technical Info

SIP2.0 features for premium enterprise voice

Keeping you safe

  • Country barring
  • SIP user-agent blocking
  • Geo IP barring
  • Strong authentication

Keeping you connected

  • Local number portability 
  • After hours porting
  • New numbers 
  • Mobile numbers 
  • Out of area numbers 
  • NZ numbers 
  • Calling line identification
  • Over-stamping 
  • Call-forwarding options
  • A-party/CLI forwarding 
  • Fail over 
  • Fax to Email service
  • Route inbound calls via an ordered priority list

Keeping you ahead

  • Microsoft Teams compatible 
  • Built on modern IP based architecture

Why eComms

Setting the bar higher for telcos

With over 20 years of experience, we’ve gained a lot of knowledge and expertise in communications technology because when our customers join us, they like to stay – for a long time. We’re a close-knit, nimble team who works with a service-first mentality, seeking excellence in everything we do – from project management to troubleshooting, our network to our product development. We do our job (really well), so you can get on with yours.
Our service desk and trustworthy technical team are ready to dive into your business around the clock. You can count on us as an extension of your in-house IT service.
We keep our eyes firmly on emerging technology and trends in data, voice and phone – so you can too.
Our solutions are completely tailored to your unique business. Our team will design a customised fit to make sure your communications technology will help your business grow – not hinder it.
About eComms

Customer Stories

Voices you can trust

Don’t just take it from us, hear what our customers have to say about our SIP/VOIP services and enterprise voice solutions.

“Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.”

“Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.”

“Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.”

Need support?

Phone, data and voice tech fit for today – with tomorrow in mind.

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