eComms

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Voice/SIP

Enhanced phone numbers

Help your customers get in touch

eComms provide easy and effective ways for your customers to contact you. We offer Australian 13, 1300 and 1800 numbers – giving your business a competitive edge for cost-effective and feature-rich inbound contact.
Let’s talk inbound calls

Explainer

Inbound calling service types

Access 13 numbers

These are six-digit phone numbers that are memorable and easy to dial for the cost of a local call anywhere in Australia.

Access 1300 numbers

These are similar to the Access 13 service, but-10 digits in length.

Free Access 1800 numbers

These are 10-digit numbers but are free of charge to the caller.
Benefits For Your Business

The right number for business flexibility and growth

13, 1300 and 1800 number services let your customers contact your business using a single national number at the cost of a local call – or for 1800 numbers, at no charge at all.
You’ll be able to manage incoming calls based on where the caller is located, the time of the call, and where it should be answered or redirected if the main number is busy. You can direct the calls anywhere you like – to various offices, to your mobile, to an overseas call centre – wherever is convenient.
Moving your business? Your number can move with you, and you don’t have to worry about changing phone numbers again.

Get a professional edge

  • Cost-effective inbound solution
  • Single point of contact for your business
  • Shows professionalism
  • Customised numbers
  • Ideal for nationwide call direction
  • Numbers are portable across geographic locations
  • No additional equipment required
  • Improve efficiencies for your sales team

Key Features

Enhanced phone numbers for inbound calls

Portable

If your business changes location, there is no need to change your numbers, simply point the number to your new location.

Call origin routing

Directs calls to the most appropriate number according to exchange, call area, state or region, as well as mobile calls, based on their approximate geographical location.

Time-dependent routing

Directs calls to the appropriate number or message out of hours or during local public holidays.

Call barring

Prevent calls from parties or locations you don’t want to receive or pay for.

Call overflow

Diverts calls to alternative destinations if the primary destination is busy.

Voicemail

Enables calls to be answered by a voicemail system.

Fax

Allows receipt by a never-busy fax service.

Porting

Enables customers to bring their existing or new Smart Number across to your service.
Data/Internet PBX, PSTN, SIP, VoIP, ISDN & Inbound solutions...

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Business Phone Systems nbn™​, ADSL, SHDSL, Fibre Ethernet, Wireless, MPLS & SD-WAN...

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Cloud Services IaaS, Cloud servers, firewalls, backup & hosting...

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One Partner

More than just phone calls

We don’t stop at Voice and phone calls – eComms provide a full range of Data/Internet services, Managed Routers, phone system solutions, cloud services and security across a range of firewalls. We let you avoid the frustrating finger-pointing and buck-passing when an issue arises in your communication technology ecosystem.
We’re one of the few Australian telecommunications partners that can unify phone, data and voice technology.

Your Experience

We’re just a phone call away

Our service desk and tech experts are primarily based in Melbourne and are ready to provide support when you need it.
Before we begin, we’ll sit down and talk about your whole communications ecosystem so we can custom-design your business communication solutions that are fit for purpose.

Customer Stories

It’s your call

Hear what our customers have to say about our Voice and SIP products and services.

“Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.”

“Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.”

“Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.”

Need support?

Phone, data and voice tech that’s fit for today – with tomorrow in mind.

Let's talk