eComms

Customise your eComms experience

Managed Services
provider

Aligning business and technology

eComms is your switched-on technology – and business – partner. We’re completely hooked on building and managing the right technology for every customer. Our managed services are further reinforced by our commitment to a globally recognised IT service management framework – the ITIL.

Our Methodology

Harnessing global best practice

At eComms, we’ve adopted the IT Infrastructure Library (ITIL), a globally recognised IT service management framework that lays out best practice for delivering IT services.
Using this leading framework, we’ll support you to align your business and technology – strengthening your overall business foundation, so you’re set up for growth, scale and change.

Your Experience

Overcome your telecommunications challenges

We help Australian businesses with best-in-class managed services for voice, internet and network security and boost it with some of the best telco customer service in Australia.

Successful telecommunications managed services

Uncover areas for improvement

Manage hosting infrastructure

Adopt Service Management practices

Identify potential for customized solutions

Outline technology roadmaps for customer journey and growth

Effective incident management and resolution

Onsite and remote servicing throughout Australia and New Zealand

Spot opportunity for cost savings

Provide a stable IT environment

Manage equipment procurement

Minimise downtime

Provide expert telco support – service desk, engineers, solution architects

Annual firmware maintenance

Regular touch points and access to Account Management

We’re 100% focused on delivering sustainable and quality IT services designed for continual improvement. Whatever your communications environment, our industry certified professionals will ensure SLAs are met day in, day out.

Cloud

Business phone
systems

Data/ Internet

Security

Voice/SIP

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Phone System Lorem Ipsum is simply dummy text of the printing and typesetting industry.......

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The right partner

Your telecommunications super partner

It’s time to make the most of your technology investment. A fragmented tech environment with multiple partners means one big headache when something inevitably goes wrong.
Joining up your telecommunications technology with eComms puts you back in control of your ecosystem today and prepares you for future growth.

Combine and optimize the right technology fit

The Right Partner

Your telecommunications super partner

It’s time to make the most of your technology investment. A fragmented tech environment with multiple partners means one big headache when something inevitably goes wrong. Joining up your telecommunications technology with eComms puts you back in control of your ecosystem today and prepares you for future growth.
Combine and optimise the right technology fit

Need support?

Phone, data and voice tech that’s fit for today – with tomorrow in mind.