eComms

Customise your eComms experience
Contact

Phone services

Microsoft Teams Phone Integration

Supercharge your Microsoft Teams calling

Connect your phone system to the Microsoft Teams platform and give your virtual workplace an edge. eComms can transform your Microsoft Teams to make and receive external phone calls on any device using Direct Routing, Mitel products or Cloud Office UC solutions. There’s no need to partner with multiple providers, we’ll take care of your internet, phone system, phone lines and Microsoft Teams calling altogether – one partner to make the complex simple.
Product Overview

One number, one workplace – no matter where you are

Wherever you are – on the road, in your office, at home, or hot desking – you need total confidence in your business communications to connect, collaborate and get things done. But more importantly, you need ONE platform that integrates all your communications because no one has time to juggle ten different ways to connect.

Microsoft Teams calling

Microsoft Teams is a world-leading virtual workplace, amazing for video conferencing, collaboration, messaging, file sharing and voice calling.

Connect your phone lines to Microsoft Teams

Coming soon is Direct Routing, giving you access to your business phone lines through Microsoft Teams on mobiles, tablets and computers.

Integrate PBX with Microsoft Teams

Get the best of both worlds – feature rich PBX integrated with your Microsoft Teams for voice calling. You get all the power of a cutting-edge phone system, including contact centre, combined with the world-leading collaboration platform.

Supercharge your workforce by combining a sophisticated phone system with Microsoft Teams for the best of both worlds. First-class video, collaboration, virtual workplace AND phone/voice.

Why integrate your phone system with Microsoft Teams?

  • Get access to all your communication systems through one application
  • Work from one platform, Microsoft Teams, anywhere at anytime
  • Switch from in-office to working from home seamlessly
  • Flex up and down the number of remote workers to fit your business needs
  • Reduce the complexity of separate collaboration/communication tools
  • Enhanced reliability of your communication tools
  • Connect to your existing infrastructure or upgrade
  • High quality calls via our powerful and reliable Next Generation Network
Deployment Options

Extend your communication with Microsoft Teams phone integration

To best integrate calling with your Microsoft Teams, we can provide a range of deployment options. We’ll supercharge your Microsoft Teams by unifying your business communication platforms so you get reliable, feature-rich, cutting-edge workforce technology.

Experience unified communication technology all in one place

Direct Routing – Microsoft Teams

  • Connect using our SIP2.0 product
  • Use your phone system on your Microsoft Teams client
  • Ideal for small businesses
  • Functionality and plan completely tailored to your business
Available soon

Available soon

Hybrid – Microsoft Teams + integration with Cloud Office UC

  • Shared infrastructure
  • Minimal set-up costs
  • Access best-in-class phone features plus Microsoft Teams features
  • Ideal for medium enterprises 0-200 seats
  • Functionality and plan completely tailored to your organisation

Available now for new and existing Cloud Office UC users

Hybrid - Microsoft Teams + integration with Mitel

  • Combine the best of both collaboration in Microsoft Teams and call control in Mitel
  • Feature-rich with access to advance telephony call routing, hunt groups, call transfer, conference bridge
  • Compatible with MiContact Centre
  • Ideal for complex or large enterprises, 50+ seats with multiple offices
  • Functionality and plan completely tailored to your organisation

Available now for new and existing Mitel users

Internet/Data PBX, PSTN, SIP, VoIP, ISDN & Inbound solutions...

Find out more
Business Phone Systems nbn™​, ADSL, SHDSL, Fibre Ethernet, Wireless, MPLS & SD-WAN...

Find out more
Cloud Services IaaS, Cloud servers, firewalls, backup & hosting...

Find out more

One Partner

Look no further – full service, unified telecommunications

Integrating your Microsoft Teams calling with your phone system doesn’t mean adding yet another technology or telecommunications provider. We can take care of your phone system, phone lines, Internet and Microsoft Teams calling all-in-one – one partner to make the complex simple
eComms is one of the few Australian telecommunications technology partners that unifies voice solutions, phone systems, and data/internet under one provider.

Streamline your communications technology with one partner

With eComms, you’ll have a sharper, more streamlined communications ecosystem. We’ll make sure you always have the best products and services to help your business connect smarter and go further.

Your Experience

Customise your Microsoft Teams calling

We’ll tailor your modern, responsive communication ecosystem using best-in-class unified communication systems – and then stand by your system day in, day out.

Customer support with confidence

Our support and technical teams are located in Melbourne and ready to help you with any question or issue that crops up.

The right fit

We deliver fit for purpose solutions that are tailored to your unique business. We’ll work with you to design a market-leading tech set-up and our award-winning project managers will implement your solution in a smooth, uncomplicated process.

Collaborate With Ease

Welcome to the new world

We’ll tailor your Microsoft Teams calling using new or existing infrastructure so your teams can collaborate and communicate wherever they are using one single interface.

Move beyond disjointed tools, embrace fully integrated solutions
Connect your communications for long-term business sustainability
Access an advanced, reliable network, giving you powerful control and quality communications
Get comprehensive market-leading technology to gain a competitive edge
Get in touch and we’ll talk you through the range of options available to combine your Teams + Phones.
Get in touch

Why eComms?

Your partner for intelligent communication

For over 20 years, we’ve been crafting an industry-leading telco business. We combine the best telecommunications network technology, award-winning project management and customer support and a team of business and technology experts that is simply unmatched.

Get in touch

Customer Stories

More than great talk

Don’t just take it from us, hear what our customers have to say about our business phone systems and remote work communication platforms.

Need support?

Phone, data and voice tech that’s fit for today – with tomorrow in mind.

Let's talk