From NBN and fibre to MPLS, SD-WAN, and managed security. eComms gives you one trusted partner for every layer of your network, backed by our own Next Generation Network.
Most Australian businesses deal with three or four different providers. When something goes wrong, those providers point at each other.
We deliver internet, data, network security, and voice over a single managed environment. Private infrastructure, not the public internet.
When something needs to be fixed, there is a single team responsible. No finger-pointing, one managed environment.
From SD-WAN and SASE to cloud firewall and EDR/MDR, eComms protects your network at every layer using the Fortinet Security Fabric. Managed by our Melbourne team, monitored from our NOC around the clock.
FortiGate, FortiSwitch, and FortiAP give enterprise-grade control over your LAN, WAN, and wireless environment. eComms designs and manages these deployments for organisations that need reliability and visibility at scale.
Reliable UniFi Wi-Fi, switching, and firewall for small and mid-sized businesses that need a proven, manageable network without the cost and complexity of enterprise hardware.
Carrier-agnostic connectivity from Telstra, Optus, TPG, and every Tier 1 provider in Australia. eComms selects the right technology for each site, not the same solution pushed everywhere regardless of what the location needs.
From Azure and AWS hosting to cloud-based firewall and backup, eComms manages cloud infrastructure as a fully managed or self-managed service depending on your preference and internal capability.
eComms monitors your network around the clock from our Melbourne Network Operations Centre. We identify and address problems before they reach your staff, reducing downtime and the reactive IT workload on your team.
Fault resolution is faster when one provider owns every layer. If a call drops, an application slows, or a security alert fires, eComms can check the internet connection, the network configuration, and the security policy from a single management view. There is no separate carrier to call, no third party to wait for, and no disagreement about whose infrastructure caused the problem.
Deeper visibility across your data, voice, and security environment is the operational advantage most businesses do not realise they are missing until they have it. When the whole environment is visible from one place, you find problems before your staff notice them. Correlation between network events and security alerts becomes possible. Reporting becomes meaningful instead of fragmented across three separate portals.
One call. Single billing and account management removes the administrative overhead of managing separate contracts, renewal cycles, and vendor relationships. One invoice, one account manager, one number to call regardless of what has happened or which part of the network is involved.
Not a fixed package. Every solution eComms delivers is built for the specific business and the specific environment. There are no fixed packages that get sold regardless of whether they fit. The design starts with what you actually need.
Thousands of Businesses Across Australia Trust eComms to Keep Them Connected
“After consolidating our internet, security, and voice with eComms we went from managing four different vendors to one team handling everything. The response time when something goes wrong is in a different league.”
Professional Services Firm, Melbourne
Answers to common questions about our managed phone systems, connectivity solutions, carrier network, and ongoing support services.
Australian businesses can choose from several connectivity technologies depending on location, site requirements, and budget. NBN Business is available in most areas and includes Standard Business, Business Fast, and Enterprise Ethernet tiers. Dedicated fibre ethernet delivers symmetrical speeds with a guaranteed service level agreement and suits high-demand sites. MPLS provides a private, carrier-managed network connecting multiple business locations with guaranteed performance between sites. 4G and 5G work as primary connections in areas without fixed-line options, or as automatic failover to protect call quality and application performance when the primary link drops. eComms is carrier-agnostic and selects the right technology for each site from the full Tier 1 carrier panel. See our connectivity options: https://www.ecomms.com.au/data/connectivity/
MPLS, or Multiprotocol Label Switching, is a private dedicated network where traffic travels through carrier-managed infrastructure with guaranteed bandwidth and quality of service between fixed sites. It works well for businesses with high data volumes between locations and strict performance requirements. SD-WAN, or Software-Defined Wide Area Network, routes traffic intelligently across multiple internet connections, including broadband, MPLS, and 4G, based on application priority and the real-time quality of each link. SD-WAN is generally more cost-effective and better suited to cloud-first environments where traffic no longer flows only between fixed sites. Many businesses use SD-WAN to replace or complement MPLS as their cloud workloads grow. See MPLS: https://www.ecomms.com.au/data/connectivity/mpls/ and Fortinet SD-WAN: https://www.ecomms.com.au/data/network-security/fortinet/sd-wan/
Yes. eComms services businesses across Australia. Our Next Generation Network has a presence in every Australian capital city and connects to all Tier 1 carriers nationally, so we can source and manage internet and data services regardless of where your sites are located. Our operations and engineering team is Melbourne-based, but we serve clients in Sydney, Brisbane, Perth, Adelaide, and regional locations. Australia-wide coverage with a single point of contact is one of the reasons multi-site businesses choose to consolidate their internet, network, and voice with us.
In most cases, eComms can layer managed services over your existing network infrastructure without a full replacement. The starting point is a network assessment to understand your current hardware, connectivity, and security configuration. From that assessment, we identify what can be managed as it stands, what needs to be updated, and what the right approach is for your environment. A managed service does not always require replacing everything on day one. For businesses with relatively recent hardware but no monitoring or management in place, the onboarding is straightforward. For environments with aging equipment or configuration gaps, we stage the improvements to minimise disruption. See managed network services: https://www.ecomms.com.au/data/managed-services/
eComms delivers network security through the Fortinet Security Fabric platform, which covers several solution areas. Fortinet SD-WAN provides intelligent WAN routing with a built-in security layer. SASE, or Secure Access Service Edge, secures remote and cloud-hosted access. NAC, or Network Access Control, manages which devices can connect to your network and under what conditions. EDR and MDR, endpoint detection and response with optional managed monitoring, protect individual devices from threats in real time. The Managed Firewall SOC provides 24/7 human-monitored threat detection from our Melbourne NOC. All solutions are managed by eComms engineers and integrate with the connectivity and infrastructure we manage for clients. See network security solutions: https://www.ecomms.com.au/data/network-security/
Managing multiple providers for internet, security, and voice costs more than the invoices suggest. The overhead of coordination, the delays when something breaks, and the gaps between products add up. eComms gives you one team that owns the whole environment. Start with a free network assessment and we will map exactly what a consolidated approach looks like for your business.
Email our team: sales@ecomms.com.au